Siebel CTI (Computer Telephony Integration) provides voice-channel support for call center agents using Siebel Business Applications. Click to read the rest of this article »

Every Button created have a specific functionality associated with it, a task that is performed just on a click. We can create and place a button either on the applet header or we can provide the same functionality option in Menu Items. Click to read the rest of this article »

What is Binocular Search?

As soon as we login into the application, we can see a binocular symbol (indicating “Search”) as shown below. Click to read the rest of this article »

DefaultFocus is a user property helps to put focus on a particular field. Click to read the rest of this article »

You might have heard about Batch Mode flag or noticed while working on workflow policies.

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Next is CRM !!! A lot of discussion is taking place on CRM comparison. Siebel On Premise is getting cut throat competition from Siebel On Demand and Salesforce.com . Oracle, on the other hand,  is going to face some heat from SalesForce.com application as it has been entice various enterprises. Click to read the rest of this article »

We have gone through the introduction of User Property, lets start and discuss this in details. We will start with Applet User Property: Click to read the rest of this article »

User properties are object definitions that allow us to configure specialized behavior beyond what is configured in the parent object definition’s properties.User properties exist at the business object layer as child objects of business components, business services, Applet, Application etc. Click to read the rest of this article »

Component-based pricing is a pricing method that will allow you to price a customizable product. You need to have a good understanding of customizable product and eConfigurator to understand the possibilities of Component-based pricing. Click to read the rest of this article »