Implementation of an error control in a Workflow in siebel

Implementation Of Error Control In A Workflow

9 April 2010 5,068 views 8 Comments

It’s well known that a workflow requires an error control for a robust process design. The next diagram shows an overview of the proposed error control.

Implementation of an error control in a Workflow in siebel

As it’s shown, an error control provided a consistent tool , not only to provide a log but also to inform user about a problem in real-time by mail.

The following section contains the minimum settings required :

Step: Write to log

Using the Business Service EAI File Transport (Method: Send), it’s created a log which includes parameters in order to analyze any trouble detected.

Argumento	Tipo	Valor	In/Out
<Value>	Expression	“Step which an error is detected: “+[&Step]+ “Variables: “+[&Error Code] +[…]	In
AppendToFile	Literal	true	In
FileName	Expression	[&Dir]+”\ErrorWorkflow_N”+ tochar(today(),”DDMMYY”)+”.log”	In

Step: Send a Mail

This step send a mail to specific list detailed, using method “SendMessage” from BS “Outbound Communications Manager”.

Argumento de entrada	Tipo	Valor
CommProfile	Literal	User
MsgHTMLBody	Expression	(expression detailed below )
MsgSubject	Literal	Wfw Example failed
MsgToList	Literal	mail@address.x
ProcessMode	Literal	Remote

Where MsgHTMLBody also includes parameters that permit an end-user to detect any trouble:

Workflow Execution Error 

 

<TABLE>

<TR>

<TD>Step :</TD>

<TD>”+[&Step]+”</TD>

<TD>Error :</TD>

<TD>”+[&Error]+”</TD>

</TR>

</TABLE>

 

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8 Comments »

Ashish Kumar said:

Guys have you implement this? Please share your feedback.

# 6 June 2010 at 9:37 am

Joan Martí (author) said:

Not only I implemented this one but also works

# 6 June 2010 at 10:44 pm

Ashish Kumar said:

I have also implement this. Its awesome. I just want readers to implement this and share response.

# 7 June 2010 at 12:40 am

Jone Joakimsen said:

I think the idea is great. But we have done a similar thing, but put it in a error workflow, which we just add to the “Error Workflow” column on tools. That also works great.

# 7 June 2010 at 2:10 am

Ashish Kumar said:

Jone can you please explain. This will help our readers.

# 8 June 2010 at 12:04 am

Yash said:

Hi Joan,

1. Cant we send the Log file generated in step "Write To Log
' while sending the email?
2. Also we are writing the error message into a file. Wouldn't it be better if we write the log mesaage in some Business Component so that any user can easiliy refer them when they want?

# 20 July 2010 at 12:29 am

Prasanna said:

Hi,
I need to log an error if the email could not be delivered (say if the email address is wrong). Will the outbound communications Manager business service handle that?
Is there any other way to achieve this functionality.
Regards,
Prasanna

# 17 November 2010 at 9:55 am

Joan Martí (author) said:

Hi Prasan,

Once an email is send, I think that we couldn't determinate if the email address is wrong…

let me say that for a client we elaborated an script in order to validate the address, including items such as containing "@" or "."

# 6 January 2011 at 3:44 am

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Implementation Of Error Control In A Workflow

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