Today I faced a issue during the maintenance release. One of the application user told me that emails fro Siebel application has stopped working.
I looked into Email and found that Email was fired with the help of work flow policy.
Now I have two paths.
1. The condition of email firing was satisfied.
2. Email is stuck somewhere in between
Condition was ok, so jumped into the second option
S_ESCL_STATE ——– S_ESCL_REQ
First looked for S_ESCL_STATE to find the record , but as we set “Duration” was set to “0″ (Zero) so no issue of finding record …

Post is getting update.
sorry for inconvinence