Post by Rachna Agarwal
The new features added for siebel 8.O eScript
1. The ST eScript Engine is enabled by default in Siebel 8.0
2. The Fix and Go option makes script testing more efficient by allowing scripts to be edited and the debugging process to continue without having to recompile the program after each change.

Post by Rachna Agarwal
Browser Script executes in and is interpreted by the browser. Browser Scripts are written in
JavaScript and interact with the Document Object Model (DOM) as well as with the Siebel Object Model available in the browser through the Browser Interaction Manager. A developer can script the behavior of Siebel events as well as the browser events that are exposed through the DOM. The DOM for Internet Explorer and Netscape Navigator are different. Using Siebel Tools you can write scripts for the appropriate browser type by selecting the appropriate …

In general a developer or BA should avoid Siebel scripting where possible or to go for that  to a minimum . Attempt to meet business requirements by configuring in Siebel Tools where possible and generally implementing scripts for minor functionality where a given functionality cannot be met using declarative configuration.
Here are the list of Best practices for sibel scipting by siebel experts.

Post by Manohar Singh Niranjan
The CRM includes a business practice that combines software solutions with business objectives to develop vendor-client relationships. When CRM is effective, it improves internal processes within the business and personalizes the organization’s external relationships. The overall benefits of CRM software include extending the company’s value across the firm through data integration, increasing customer retention and loyalty, and responding effectively to competition in the marketplace.